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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carly Wilson

Carly Wilson

October 15, 2025

2  out of  5
rating by Carly Wilson
"I’ve been insured through Derek Warner for several years. Recently, we bundled our homeowners and auto insurance with Progressive. Our new agent was supposed to notify State Farm of the cancellation but failed to do so. As a result, we ended up paying both insurance companies for two months. Despite providing documentation proving our overlapping coverage, State Farm refused to backdate our cancellation. We spoke with several State Farm offices who confirmed that they could and should process the backdated cancellation and issue a refund but this office simply wouldn’t. After weeks of repeated calls and back-and-forth communication, they finally agreed to issue the refund. Unfortunately, this experience showed that this agency prioritizes money over their clients. Save yourself the frustration and choose a different insurance provider."
We responded:
"Thank you for your feedback. We’re sorry to hear that your experience with our State Farm office did not meet expectations. Your satisfaction is important to us, and we would appreciate the opportunity to learn more about your concerns and how we can improve. Please feel free to contact us directly so we can address any issues and work towards providing a better experience for you in the future."
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Nyles Patterson

July 14, 2025

5  out of  5
rating by Nyles Patterson
"Worked with me to be sure I had the coverage I needed specifically, amazing agent !"
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Walter Bowdrie

August 30, 2023

5  out of  5
rating by Walter Bowdrie
"Been getting my insurance there for many a moons good person super service"
We responded:
"Thanks! We appreciate your continued business. "
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Albert Bell

February 21, 2021

5  out of  5
rating by Albert Bell
"Derek is a caring agent. He will walk you through the process, until you have a good understanding."
We responded:
"Thanks so much Albert! We appreciate the kind words - please let us know if there is anything else that we can do for you."
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Tarra B

July 6, 2019

5  out of  5
rating by Tarra B
"Derek and staff always go above and beyond to make sure we get the best product and the best service. They are always polite and accommodating. Been with them for many years and will continue for many more."
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James Mona

January 12, 2019

2  out of  5
rating by James Mona
"Too expensive"
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Kristen Ugrinic

March 7, 2017

5  out of  5
rating by Kristen Ugrinic
"We really love this office and agent, we have been with State Farm (and Derek) since our marriage 15 years ago; and before that my husband used him for many years. Great service and friendly staff!"
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claymore5o6

February 18, 2017

5  out of  5
rating by claymore5o6
"Derek C. Warner has been nothing but helpful during my time with them. I have a second car so naturally I want comprehensive only during the winter months. They have no problem switching this as often as I need, especially during those surprising days where the weather is wonderful and I want to go for a drive. I haven't had a single negative interaction with this group."